Your apartment
Your name, building address and apartment number, plus a contact method where you can be reached about the request.
Resident information
A clear next step for your request.
If Camino manages your apartment building, use the contacts and instructions provided for your property. For a routine maintenance request, tell us what is happening and where.
Email a maintenance requestRoutine maintenance
Give us enough detail to help.
Email your request to maintenance@caminopm.com. Include the information below so the issue can be understood and the appropriate next step arranged.
The issue
What is happening, when you first noticed it and which room, fixture or shared area is affected. A clear photo can help when it is safe to take one.
Access and follow-up
Tell us the best time to discuss access. Share entry codes or other sensitive access information only through the arrangements provided for your property.
Immediate danger
Use the right emergency contact.
For an immediate threat to life or safety, call 911. For an urgent property issue, use the emergency contact and instructions supplied for your building. Email is for routine requests and should not replace an emergency call.
If you are unsure whether Camino manages your building, contact the owner or manager named in your tenancy information.
Other questions
Keep the property contact in view.
For leasing, move-in arrangements or another question about your tenancy, use the contact provided in your property's information. If you need help finding the appropriate Camino contact, email info@caminopm.com with your building and apartment number.
Do not include application documents, payment details or identity documents in a general email inquiry.
Useful answers
Before you send.
Does the email link submit a request automatically?
No. It opens a message in your email application. Review the details and send the message to submit your request.
Should I use email for an urgent situation?
Use the emergency contact provided for your building for urgent property issues. For immediate danger to life or safety, call 911.
Can I send access codes with my first message?
Keep entry codes and other sensitive access details out of a general email. Coordinate access through the arrangements provided for your building.